Privacy Policy & Terms of Service

1. Introduction

Welcome to istoryamo ("we," "our," or "us"). We are committed to protecting your privacy and the memories you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our memory journaling platform.

By using istoryamo, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our service.

2. Information We Collect

2.1 Personal Information

• Email address (for account creation and communication)
• Name (if provided during account setup)
• Profile information (optional)
• Authentication data (encrypted passwords, OAuth tokens)

2.2 Memory Content

• Photos and images you upload
• Voice recordings and audio files
• Text entries and written memories
• AI-generated stories based on your inputs
• Tags and metadata associated with memories

2.3 Technical Information

• IP address and location data (general location only)
• Device information (browser type, operating system)
• Usage analytics (pages visited, features used)
• Performance data and error logs

3. How We Use Your Information

3.1 Core Services

• Generate AI-powered stories from your memories
• Transcribe voice recordings using AI services
• Store and organize your memories securely
• Provide timeline and dashboard features
• Enable memory export and sharing functionality

3.2 Service Improvement

• Analyze usage patterns to improve our platform
• Develop new features and enhance existing ones
• Troubleshoot technical issues and bugs
• Ensure platform security and prevent abuse

3.3 Communication

• Send important service updates and notifications
• Provide customer support and respond to inquiries
• Share tips and best practices (with your consent)

4. AI and Third-Party Services

4.1 OpenAI Integration

We use OpenAI's GPT-4 and Whisper APIs to generate stories and transcribe audio. Your content is processed by OpenAI under their privacy policy and data usage terms. We do not use your data to train AI models, and OpenAI does not retain your data beyond the processing period.

4.2 Supabase (Database and Storage)

We use Supabase for secure data storage and authentication. All data is encrypted in transit and at rest. Supabase complies with SOC 2 Type II and other security standards.

4.3 Analytics

We use privacy-focused analytics to understand how our platform is used. No personally identifiable information is shared with analytics providers, and you can opt out at any time.

5. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data transmission
• Encrypted storage for all user data and memories
• Regular security audits and vulnerability assessments
• Access controls and authentication requirements
• Secure backup and disaster recovery procedures
• Employee training on data protection practices

6. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition
• With service providers who assist in our operations (under strict confidentiality agreements)

7. Your Rights and Choices

You have the following rights regarding your data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your memories in standard formats
• Restriction: Limit how we process your data
• Objection: Object to certain types of data processing

To exercise these rights, please contact us at developer@istoryamo.com.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete your personal data and memories within 30 days, except where we are required to retain certain information for legal or regulatory purposes.

9. Children's Privacy

istoryamo is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information immediately.

10. International Data Transfers

Your data may be processed and stored in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection through appropriate safeguards.

11. Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of istoryamo after such changes constitutes acceptance of the updated policy.

1. Acceptance of Terms

By accessing or using istoryamo ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

istoryamo is a memory journaling platform that allows users to:

• Upload photos, record voice notes, and write text entries
• Generate AI-powered stories from their memories
• Organize and view memories in a timeline format
• Export memories as PDFs
• Share selected memories with others

3. User Accounts

3.1 Account Creation

To use certain features of the Service, you must create an account. You must provide accurate, complete, and up-to-date information during registration and keep your account information current.

3.2 Account Security

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

3.3 Account Termination

You may delete your account at any time. We may suspend or terminate your account if you violate these Terms or engage in harmful behavior.

4. User Content

4.1 Content Ownership

You retain ownership of all content you upload to istoryamo, including photos, voice recordings, text entries, and any other materials ("User Content").

4.2 Content License

By uploading User Content, you grant us a limited, non-exclusive, royalty-free license to process, store, and display your content solely for the purpose of providing the Service to you.

4.3 Content Restrictions

You agree not to upload content that:

• Violates any laws or regulations
• Infringes on third-party rights
• Contains harmful, offensive, or inappropriate material
• Includes spam, malware, or malicious code
• Violates privacy rights of others

4.4 AI-Generated Content

Stories generated by our AI based on your User Content are considered derivative works of your original content. You retain ownership of these AI-generated stories.

5. Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Use automated tools to access the Service without permission
• Reverse engineer or attempt to extract source code
• Impersonate others or provide false information
• Harass, abuse, or harm other users

6. Intellectual Property Rights

6.1 Our Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of istoryamo and its licensors. The Service is protected by copyright, trademark, and other laws.

6.2 Trademarks

"istoryamo" and our logo are trademarks of our company. You may not use these trademarks without our prior written permission.

6.3 DMCA Policy

We respect intellectual property rights and will respond to clear notices of alleged copyright infringement. If you believe your work has been copied in a way that constitutes copyright infringement, please contact us at developer@istoryamo.com.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

8. Payments and Subscriptions

8.1 Free and Paid Features

istoryamo offers both free and paid features. Paid features may include additional storage, premium AI models, and advanced export options.

8.2 Billing

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or as explicitly stated in these Terms.

8.3 Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

9. Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or reliability of content
• Uninterrupted or error-free service

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. Indemnification

You agree to defend, indemnify, and hold us harmless from any claims, losses, damages, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction where our company is incorporated, without regard to conflict of law provisions.

14. Dispute Resolution

Any disputes arising from these Terms or your use of the Service will first be addressed through good faith negotiations. If resolution cannot be reached, disputes will be resolved through binding arbitration.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and istoryamo regarding the use of the Service.